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Privacy and disclaimer

The Group

- Joondalup Country Club Holdings Ltd ABN 93 060 072 175
- Joondalup Hotel Investments Pte Ltd ABN 39 061 026 944
- Joondalup Property Investments Pte Ltd ABN 99 059 548 613
- Joondalup Resort International Pty Ltd ABN 80 053 505 463
- Joondalup Golf Management (Aust) Pty Ltd ABN 98 053 739 709
- Joondalup Realty (Aust) Pty Ltd ABN 67 053 450 767


The group aims to build and maintain positive relationships with its members , stakeholders, clients, and the public by maintaining the highest standards of honesty, fairness, proper and ethical dealings, and confidentiality. Much of our business involves the collection, storage and transmission of information about people, businesses, and corporate entities, and the Group understands and accepts the requirement to protect the privacy nature of the information held by it.


This document explains the Group?s privacy policy, and how it collects and manages information given to and held by it.


The over-arching legislation relevant to this policy is the Commonwealth Privacy Act 1988. This policy embraces the 11 National Privacy Principles enunciated in the Act.

Use and Disclosure

The Group will only use and/or disclose information for the purpose for which it was collected. The information collected by the Group is generally of two types:

  • Personal information ? information about individuals which is collected and stored on file generally in relation to applications for employment, applications for training, evaluative information, and information comprising resumes or CVs. It could include: names, mailing address, telephone numbers, email addresses, academic qualifications and so on. More sensitive information such as ethnic origin, religion, political orientation, criminal records or sexual orientation is not generally collected or held by the Group. Irrespective, the Group will not disclose any personal information to third parties without the specific, written consent of the owner of the information. This information is generally held on a paper or electronic file, and is securely destroyed at the end of the mandated holding period. The Group may disclose personal information where it is under a legal obligation to do so, including circumstances where it is a lawful duty of care to disclose information. The Group will tell the individual about this disclosure, unless doing so is itself unlawful.
  • Information about businesses and organisations ? as a peak industry body, the Group collects, stores, uses, manipulates and shares information about businesses and organisations in the resort and hospitality industries. It also collects information to support its database of the Group and corporate members, and its corporate sponsors and industry stakeholders. Although much of this information is public record, the information can also include: postal address, telephone contact details, key appointments, and e-mail and website information. This information is generally used for the purposes of conducting the business of the Group, including research, data interpretation, marketing, and statistical and issues analysis. The Group does disclose basic details of its membership information to the Group?s sponsor organisations, and to the Group?s Corporate Members, for marketing purposes.


The Group collects information provided by individuals and organisations from correspondence, application forms, and data collection forms such as questionnaires which are raised from time to time. Information from a wide range of areas such as training, business practice, workplace health and safety, employment and industrial relations, and marketing is collected in the normal course of the interaction between the Group and its members. When collecting information the Association, either through its website or through individual privacy notices on forms and letters, will tell a client:

  • Who is collecting the information
  • How the Group can be contacted
  • The main purpose of collecting the information
  • Whether the information will be disclosed to third parties
  • Any privacy implication relevant to specific information collection activities (surveys etc)

Privacy Statements

Where feasible, and in good faith, the Group will place simple privacy statements on its published material, especially where that material is produced for the purposes of gathering or soliciting information. This includes application and census forms, questionnaires, contact documents, and forms used for collection of personal information, such as recruitment material. Such statements will be along the lines:

Privacy Statement: The Group collects personal or corporate information in the conduct of its normal business activities. Personal information will be protected, and other information will be handled in accordance with the requirements of the Privacy Act 1988 and the National Privacy Principles.

Information and Data Security

The Group will take all reasonable precautions and steps to protect the personal and organizational information it holds from misuse, and from unauthorised access, disclosure, modification, or theft. This will include password protection or electronic records, security of stored information in locked cabinets, filing systems or rooms, and/or the physical protection of its records within locked and secured office spaces. Information of a particularly sensitive nature, including Registered Training Organisation training records, will be secured in a locked and fire-protected safe.

Points of Contact

The officers responsible for the administration of the Group Privacy Policy are:

  • The Managing Director; and
  • General Managers

Both of these members are authorised to respond to requests for information or advice in relation to this policy.


The personal, commercial and general information of its clients is important to the Group, and the Group will take all reasonable measures to ensure that such information is protected and guarded, and not disclosed to those not authorized to access it. The Group will abide by the requirements of the Privacy Act 1988, and will review this policy from time to time to ensure its continued relevance.

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